Terms and conditions
§1 Scope of application
1.1 All deliveries and services shall be provided exclusively on the basis of the following General Terms and Conditions in the version valid at the time of the order. Unless expressly agreed in writing, deviating terms and conditions shall not apply.
1.2 he contractual partner is Dr. Michael Kirste, Siebengebirgsblick 3b, 53844 Troisdorf, Germany (hereinafter referred to as "Seller").
1.3 Customer in the sense of these Terms and Conditions can be both consumer and entrepreneur (hereinafter "Customer"). Consumers are natural persons who conclude contracts for a purpose that cannot be attributed to their commercial or professional activity. Entrepreneurs are natural or legal persons who, at the time of conclusion of the contract with the Seller, act in the exercise of their commercial or independent professional activity.
§2 Conclusion of contract
2.1 The presentation of the products in the online store does not constitute a legally binding offer, but only an invitation to order.
2.2 By clicking the button "order subject to payment" you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by e-mail immediately after receiving your order.
§3 Right of withdrawal
If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of revocation in accordance with the statutory provisions.
If you, as a consumer, make use of your right of revocation in accordance with section 4.1, you shall bear the regular costs of the return shipment. In all other respects, the provisions set out in detail in the following revocation policy shall apply to the right of revocation.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of revocation, you must contact us at the following address
- Dr. Michael Kirste, Siebengebirgsblick 3b, 53844 Troisdorf, Germany
- Phone: +49 (0) 1590 5462156
- E-Mail: firstname.lastname@example.org
by means of a clear declaration (e.g. a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
(If you want to revoke the contract, please fill out this form and send it back.)
AnToDr. Michael Kirste, Siebengebirgsblick 3b, 53844 Troisdorf, Germany (Phone: +49 (0) 1590 5462156; E-Mail: email@example.com)
I hereby withdraw from my order for the provision of the following goods/services:
- Ordered on:
- Customer Name:
- Customer Address:
Consequences of revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs, without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
- End of cancellation policy -
§4 Prices and shipping costs
The prices shown are final prices plus shipping costs. In terms of § 19 UStG no sales tax is charged and therefore not shown (small business status). We deliver with DHL or another provider of our choice.
Shipping takes place within Germany and worldwide.
Payment can be made either in advance or cash on delivery. If you choose payment in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
§7 Retention of title
The goods remain our property until full payment.
§8 Dispute resolution
The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.